Terms of Cancellation for Private Tours
To ensure the highest quality of service and secure bookings with our local partners (hotels, drivers, guides), Morocco Tours Trips operates under the following cancellation policy.
1. Booking Confirmation
Our agency requires a 30% deposit at the time of booking to secure reservations and cover last-minute cancellations.
2. Cancellation Process
Cancellations must be requested in writing via email to contact@moroccotourstrips.com. The date the email is received by Morocco Tours Trips will determine the cancellation fee applicable.
3. Cancellation Fees
Refunds will be processed based on the timeframe between the receipt of the written cancellation notice and the scheduled start date of the tour:
| Notice Received | Refund Amount |
| More than 60 days before tour start date | 100% Refundable (Minus any transaction fees) |
| Between 30 and 59 days before tour start date | 75% Refundable |
| Between 14 and 29 days before tour start date | 50% Refundable |
| Less than 14 days before tour start date | No Refund |
Note: “No Show” or voluntarily leaving a tour early for any reason will not result in a refund.
4. Force Majeure & Exceptional Circumstances
Morocco Tours Trips is not liable for failures or delays in performance due to causes beyond our reasonable control, including but not limited to: acts of God, war, terrorism, strikes, government regulations, natural disasters, or pandemics.
In such cases, Morocco Tours Trips will make every effort to reschedule your tour for a future date without penalty, subject to availability and third-party vendor policies.
5. Travel Insurance
We strongly recommend that all clients purchase comprehensive travel insurance at the time of booking to cover unforeseen cancellations, medical emergencies, or trip interruptions.